GET EQUIPPED FOR RETENTIONa 14-step audit to fast track customer retention for your ecommerce store
FUELLING ECOMMERCE GROWTH
Don’t get sucked into spending on facebook and google with little or no return on your investment
Get equipped with actionable recommendations that will help you build profitable growth for your ecommerce brand.
Ecommerce Growth Accelerator is designed for ecommerce stores turning over less than £500k per year. A simple audit process where you receive a stack of insight on the tools, data and customer-centred strategies that will help you grow your business profitably and sustainably through customer loyalty and repeat business.
Invest in your Ecommerce Brand With Confidence
Ecommerce Growth Accelerator delivers you 14-step guidance to ensure you're using the right technology in the right way to drive growth for your business.
It's a service package that ensures your growth strategy is optimised and gives you confidence to drive traffic to your site that converts.
Across the 14 stages I will provide you insight to:
- Ensure your customer journey is clear and easy to follow delivering you recommendations on shipping, price and discounting strategies.
- Check site speed and make you aware of any performance issues
- Check Google Analytics, Tag Manager and any other site tracking software is tracking goals, events and attribution correctly.
- Review post-purchase communications
- Recommendations on technology to help you gain a better understanding of customer lifetime value
- Review returns policy and provide recommendations on taking a customer-centred approach to handling product exchange and returns
- Deliver recommendations on the use of customer social proof apps + tools
- Review cart abandonment campaigns and advise on copy, timings and open rate expectations
- Ideas to help you increase customer reviews
- Give feedback relating to the use of list growth tools - ie. exit-intent and on-site forms
- Review email marketing performance inc. newsletters and welcome sequences
- Advise on use of loyalty programmes
- Advise on use of customer service management software and chatbots
- Complete review of all installed apps, technology and software with recommendations
COSTS & TURNAROUND TIMES
Your Ecommerce Retention Accelerator audit costs £550+vat. There is, typically, a 1-week turnaround process.
I'll need full access to your ecommerce platform and Google Analytics. All work is carried out under a strict NDA.
You are provided full documentation inc. recommendations, plus we book a full one-hour review call where I detail findings and answer any questions you may have.
READY TO LEARN MORE?
To book your Ecommerce Growth Accelerator review please use the form below (or email me at [email protected]) and I’ll be in touch to discuss next steps and learn a little more about your ecommerce objectives.
“I have no hesitation in recommending Ian to any start up business owner no matter how small your niche, he is truly outstanding”
– Sharon Demmery – Founder of Demmerys.com