In the world of ecommerce
if acquiring customers is getting expensive
let's make damn sure we keep them

building customer loyalty · driving repeat business · fuelling profitable growth

let's start selling more products to your existing customers

Ecommerce Agency UK

“14 Conversion Experts You Should Be Following”
CrazyEgg.com

“32 CRO Influencers That Rule Optimization”
UsabilityTools.com

“World’s Top 25 Most Influential Conversion Rate Experts“
PPC Hero

“45 best CRO Experts to Skyrocket your website conversion”
GrowthFunnel


CUSTOMER RETENTION: THE PROFITABLE ECOMMERCE GROWTH STRATEGY


I partner with senior management and founders to execute upon the customer retention strategies that deliver profitable ecommerce growth.

Clients, ambitious startups and established brands, are ready to invest in the ecommerce arm of their business with long-term ambitions. They require somebody with senior-level expertise to deliver that retention strategy and partner with in-house teams to manage the retention marketing process.

Ultimately, it's about creating a platform that builds long-lasting relationships with your customers fuelling growth for the long haul.


Ian Rhodes : Ecommerce Retention Specialist

Ian Rhodes
Founder of Retention


Email Marketing Specialist

"He will help you understand your online customers better than you ever thought possible"
- Owen Whitehead - Head of Digital HSS Hire

ON GROWTH STRATEGY

LATEST ARTICLES TO HELP YOU GROW YOUR ECOMMERCE BUSINESS


ON CUSTOMER RETENTION

COVERING ECOMMERCE RETENTION STRATEGY


ON PROFITABILITY

ARTICLES TO HELP YOU GROW SALES (WITHOUT TRASHING PRICES)

Read More Articles



Build For The Long Haul

retention strategy for customer-centric ecommerce brands

learn how to equip your brand with the retention strategy,
tools and processes that drive profitable growth.
Your inbox. Wednesday afternoon. it's free, you in?


It's free and there's never ever any spamming or selling. Promise.
Klaviyo Agency UK

What's covered?
Advanced email sequences and automated flows ⬝ Customer review requests ⬝ Loyalty & rewards programmes ⬝ Personalisation ⬝ Customer LTV measurement ⬝ nps measurement ⬝ Cart recovery campaigns ⬝ vip programmes ⬝ product bundling ⬝ new customer welcome sequences ⬝ user-generated content ⬝ Analytics ⬝ Advanced Facebook ad syncing ⬝ retargeting ⬝  oh and copywriting. the all important ingredient. the words you say... there's a lot to learn 🙂