In the world of ecommerce
if acquiring customers is getting expensive
let's make damn sure we keep them
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CUSTOMER RETENTION: THE PROFITABLE ECOMMERCE GROWTH STRATEGY
I partner with senior management and founders to execute upon the customer retention strategies that deliver profitable ecommerce growth.
Clients, ambitious startups and established brands, are ready to invest in the ecommerce arm of their business with long-term ambitions. They require somebody with senior-level expertise to deliver that retention strategy and partner with in-house teams to manage the retention marketing process.
Ultimately, it's about creating a platform that builds long-lasting relationships with your customers fuelling growth for the long haul.
Founder of Retention
"He will help you understand your online customers better than you ever thought possible"
- Owen Whitehead - Head of Digital HSS Hire
ON GROWTH STRATEGYLATEST ARTICLES TO HELP YOU GROW YOUR ECOMMERCE BUSINESS
ON CUSTOMER RETENTIONCOVERING ECOMMERCE RETENTION STRATEGY
ON PROFITABILITYARTICLES TO HELP YOU GROW SALES (WITHOUT TRASHING PRICES)
Build For The Long Haulretention strategy for customer-centric ecommerce brands
learn how to equip your brand with the retention strategy,
tools and processes that drive profitable growth.
Your inbox. Wednesday afternoon. it's free, you in?
Advanced email sequences and automated flows ⬝ Customer review requests ⬝ Loyalty & rewards programmes ⬝ Personalisation ⬝ Customer LTV measurement ⬝ nps measurement ⬝ Cart recovery campaigns ⬝ vip programmes ⬝ product bundling ⬝ new customer welcome sequences ⬝ user-generated content ⬝ Analytics ⬝ Advanced Facebook ad syncing ⬝ retargeting ⬝ oh and copywriting. the all important ingredient. the words you say... there's a lot to learn 🙂
He is a true conversion guru who will help you understand your online customers better than you ever thought possible.
When growth came the results were much greater than they would otherwise have been.
I highly recommend working with Ian.
The work we have done together has seen our online business go from strength to strength driving more traffic to our website and yet reducing our cost per conversion.
When it comes to building a digital brand, there’s no one I trust more than Ian Rhodes.
Author of The Business Blog Handbook
Ian’s training showed us we have underused strategies in our arsenal, and gave us key take-away ideas to utilize in our businesses.
He is dedicated to help others be successful
He is an e-commerce professional with a depth of expertise and is a pleasure to do business with. I would not hesitate in seeking his consulting services again on another project.