GROWING REPEAT BUSINESS FORthe strategy · the technology · the process
AMBITIOUS ECOMMERCE BRANDS
“14 Conversion Experts You Should Be Following”
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“World’s Top 25 Most Influential Conversion Rate Experts“
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ECOMMERCE CUSTOMER RETENTION CONSULTANCYblending data insight, technology & the human touch to drive customer loyalty and repeat business
Sharing 22 years of expertise building and growing ecommerce brands
Ecommerce consultant hired to equip brands with the advanced marketing strategy, technolgy and all important human touch that fuels customer loyalty and repeat business (without trashing prices)
Clients, ambitious startup entrepreneurs and established brand owners, wary of rising acquisition costs, are ready to invest in the ecommerce arm of their business with long-term ambitions. They require somebody with senior-level expertise to own and drive the growth strategy and partner with in-house teams to manage the customer retention process.
Ultimately, it's about creating a personalised platform that builds long-lasting relationships with your customers. Fuelling growth for the long haul.
Founder of Retention
"He will help you understand your online customers better than you ever thought possible"
- Owen Whitehead - Head of Digital HSS Hire
ON REAL GROWTH STRATEGYfocusing in on where the money is made
ON THE VALUE OF RETENTIONCOVERING ECOMMERCE RETENTION STRATEGY
ON PROFITABILITYARTICLES TO HELP YOU GROW SALES (WITHOUT TRASHING PRICES)
RETENTION PLEASEthe art & science of customer retention
get weekly advice on how to build repeat business for your brand.
Wednesday afternoon. it's free, you in?
How to build a community of advocates around your brand ⬝ Create email welcome sequences and automated flows ⬝ Customer review requests ⬝ Loyalty & rewards programmes ⬝ Personalisation ⬝ Customer LTV measurement ⬝ nps measurement ⬝ Cart recovery campaigns ⬝ vip programmes ⬝ product bundling ⬝ new customer welcome sequences ⬝ user-generated content ⬝ Analytics ⬝ Advanced Facebook ad syncing ⬝ retargeting ⬝ oh and copywriting. the all important ingredient. the words you say... there's a lot to learn 🙂
He is a true conversion guru who will help you understand your online customers better than you ever thought possible.
When growth came the results were much greater than they would otherwise have been.
I highly recommend working with Ian.
The work we have done together has seen our online business go from strength to strength driving more traffic to our website and yet reducing our cost per conversion.
When it comes to building a digital brand, there’s no one I trust more than Ian Rhodes.
Author of The Business Blog Handbook
Ian’s training showed us we have underused strategies in our arsenal, and gave us key take-away ideas to utilize in our businesses.
He is dedicated to help others be successful
He is an e-commerce professional with a depth of expertise and is a pleasure to do business with. I would not hesitate in seeking his consulting services again on another project.